Interviewers: Farah+ Lillie
Date:
October 4, 2017
Location:
Marka
Comm.
Liaison: Mohammed Moufid
Who:
Young male, unemployed, 23, 6th grade
education, does voluntary work - lives with newborn brother, mother and father,
10 year old brother, sister who was taken out of school (teenager) – mother was
present at interview
What: Key
Informant Interview in Marka
Observation: was
tense at the start of the conversation, became much more relaxed once we really
started talking
Observation/Emotion: Not working - appeared
to be a sensitive subject
Aid/ Corruption from associations
People getting assistance that don’t need it, people tricking the
system
Bad targeting of assistance-
Stories: People who don’t need assistance are able to
deceive potential donors and receive assistance. Families who own several
houses are also receiving assistance.
UNHCR’s assistance is known, but it cuts off suddenly. There seems
to be no information on other services or organizations. No information on organizations and services.
No
clear criteria for UNHCR cash assistance People don’t seem to understand why,
and when aid will end. –Lack
of transparency in aid services
Documents/ Corruption / Exploitation
People
are paying money to get documents - including from
corrupt officials
Stories: A policeman
offered him new IDs for 300 JD.
Stories: We ran out
of Azraq camp. A person in front of the camp offered to help us purchase new
IDs by paying him 1200 J.D. We paid that amount and then a few days later when
my father was on the way to Ramtha he was stopped at a checkpoint and we found
out that they were fake papers.
Safety
in Neighborhood/ Interacting with Host Community
“This is why they live in Amman, because moving around in Ramtha
your more prone to deportation.” - Threat
of deportation is restricting mobility of people
Quote: “Anyway
who knows someone in the security could report you with no evidence and you
could be deported”
Emotion: Feel
discriminated against in the street, from neighbors with threats of
deportation.
Quote: “haya
ya souri”
Story: He was in a
coffee shop, when a man sitting there was being rude to him because he was
Syrian. Instead of getting angry he went to talk to him, and explain the
refugee situation in Jordan. Combatting the assumption that Syrians are taking
the jobs of Jordanians and living for free.
Quote: “I
don’t want them to see me as dirty as they think all Syrians are, so I talk to
them and make them see in a different way”
Quote: “Syrians are
taking jobs, and living for free in this country.”
Perception from
the host community that Syrians take jobs and live for free
Solving for host community tensions by creating good relationships with harassers by
engaging in conversations that dismantle stereotypes of Syrians, and explain
challenges faced by Syrians host community doesn’t know about.
Story: When
he is harassed on the street, he believes that he represents all Syrians, so he
can’t respond how he feels. He has the pressure of representing all Syrians.
Story:
Felt before that people from Daraa and Ramtha were close. We used to go to each
other places. The social cohesion problem started after the war. Break of social relationships due to the war
Healthcare
Story: Healthcare
is easy to access, medicine is free, great services in Mafraq at Emirati
hospital. They give medicine and
referrals, but he still needs to travel to Mafraq to get healthcare from Amman. Gap in solution of having healthcare, without
transportation
Quote: “My father
gets medication from Emirati hospital for free.”
Institution: Emarati Hospital, and NGO
clinic.
Story: My sister
passed away after 2 surgeries, she had health issues before coming to Jordan.
She was the reason for us to come to Jordan, a person helped in providing half
of the surgery costs.
Boy’s
education
Stories: Compared
to girl’s schools teachers don’t care, discriminate among children - racism
appears to be in the system
Emotion: Feeling
of helplessness because racism against Syrians is in the system and not just a
few individuals.
Quote: “Kids
aren’t starting school since until 1st grade”
Stories: I
went to complain to the director and get my brother switched to the day shift,
and he said “you’re going to destroy me if you take Syrians out of the
afternoon shift. I went to the classroom and the teacher was sitting there
smoking in front of the students.”
·
Teachers appear to be careless they smoke inside
the classroom. Boys appear to be spoken down to.
Safety
in the Work Place
Quote: “employers
believe that they own you”
Story: When
he did not go to work because of his sister’s funeral for 3 days his employer
mocked him.
He was also not paid for 8 months of work, by a different employer.
No dignity in work
“There is work. And there are work permits that you can get from
the government. But your problem is with the employer who thinks that he owns
you”
Quote: “I wasn’t
receiving a salary that I deserved.”
Quote: “There is no
humanity, even with absences from work that I had to take because of my
surgery, they did not give me. I was accused of lying.” – lack of trust between employers and Syrian
employees
Story: Used to
work with windows and curtains, but the employers were not nice – he couldn’t
continue with the job because he had back problems.
Basic Needs
They
are charged utility prices 5 times the usual price. The bill does not reflect
their use, but they feel unable to complain because they are Syrian.
Two houses are attached to the same meter, and there is nothing
that you can do. Complaints
– No Voice – Injustice – Basic Needs
Emotion:
Feeling like you don’t have the right to complain
Emotion:
Feels like complaining or giving feedback as a Syrian is not valued, not
considered….
Story/
Problem: Rent is a problem – his
priority each month is to pay the rent. Landlord isn’t respectful, treats
Syrian renters differently
Quote “Financial decisions are the most
important thing - every lira matters.”
Desire
to leave the country,
start a project,
basmat 3ain –
wish he had a taxi to transport aunts
Values: Citizenship
- Dignity - Respect - Justice - Learning - Hope - Reputation –
Authenticity –Community
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